You have been asked to book two airplane tickets using the digital platform provided.
Using the registration and booking system
Please complete all mandatory fields. Incomplete forms will be discarded. Fields marked are required. By submitting you agree to all terms and conditions which may be available upon written request to head office.
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Back home / continue your real booking1.1. Accessibility Assistance Services ("Services") are provided to eligible passengers requiring support during any stage of their journey, including booking, check-in, security screening, boarding, in-flight travel, transit, arrival, and baggage collection.
1.2. The provision of Services shall be subject to operational availability, airport infrastructure limitations, aircraft specifications, safety regulations, security requirements, and applicable local and international aviation laws.
1.3. Submission of a request for assistance does not constitute a guarantee that the requested accommodation will be available in the exact form requested.
Passengers may request assistance for, including but not limited to:
What do you need assistance with? Please select all applicable options:
4.1. Passengers are responsible for providing complete, accurate, and up-to-date information regarding their assistance requirements.
4.2. Requests should be submitted at least forty-eight (48) hours before the scheduled departure time.
4.3. Passengers traveling with medical devices, batteries, mobility equipment, or specialized assistive technologies must ensure compliance with all applicable transportation and safety requirements.
4.4. Failure to provide sufficient information may result in delays, modifications, or limitations to the requested Services.
The airline reserves the right to:
Passengers acknowledge and consent to the collection, processing, storage, transfer, and disclosure of personal information, including accessibility-related information where necessary, for the purpose of arranging and delivering Services throughout the journey.
For Accessibility Assistance inquiries, passengers may contact:
or click here to submit a request
By requesting, accepting, or utilizing any Accessibility Assistance Service, the passenger acknowledges that they have read, understood, and agreed to these Terms and Conditions, including any amendments, updates, operational procedures, and regulatory requirements that may apply to their travel itinerary.
Everything you just felt — the pressure, the confusion, the dead-end errors, the help that wasn't help — wasn't your fault. It was designed in. Millions of People of Determination meet a wall like this every single day, on forms that should have just worked.